Okcash Forum

OK | Okcash => OK Tech Support => Topic started by: Ballaj2001 on December 15, 2017, 04:39:04 PM

Title: Coins not received on desktop wallet
Post by: Ballaj2001 on December 15, 2017, 04:39:04 PM
Hi All,

I transferred coins from bittrex to the address that was in the "receive" section of my desktop wallet. On the Bittrex side it shows the transfer was completed and I confirmed the address in my desktop wallet matched. However I do not see any coins in my desktop wallet. Did I do something wrong?

I really should have tested a smaller amount before sending it.
Title: Re: Coins not received on desktop wallet
Post by: OK-OK on December 16, 2017, 08:40:20 PM
Hello,



We can do a few checks.


1. Did you have the latest version of the OKCash wallet?

2. Is your wallet fully synched to the blockchain?

3. You can check your transaction and your wallet at : https://chainz.cryptoid.info/ok/ (https://chainz.cryptoid.info/ok/)

If your transaction is confirmed by the blockchain you will be able to track it in the blockchain explorer.



:P - :P
Title: Re: Coins not received on desktop wallet
Post by: Ballaj2001 on January 01, 2018, 12:33:00 PM
Thank you very much. I should have come back and updated. It was just that the block wasn't fully updated.