* New! Latest stable version of OK wallet v7-SpaceMonkey *

[Solved] purchased coins not in wallet

Started by LarsSchuurman, June 11, 2017, 03:50:58 AM

Previous topic - Next topic

LarsSchuurman

Hello, i've a problem with the transaction from litebit to my Okwallet. i've bought 2 days ago a little okcoins, but they didn't shown up in my wallet. Is a email verify required?

do someone now how i can contact the OK-helpdesk or something?

okheymos

Quote from: LarsSchuurman on June 11, 2017, 03:50:58 AM
Hello, i've a problem with the transaction from litebit to my Okwallet. i've bought 2 days ago a little okcoins, but they didn't shown up in my wallet. Is a email verify required?

do someone now how i can contact the OK-helpdesk or something?

Hi, you need to make sure your wallet is synced, to be able to see the coins in the included transaction.
(you can join https://discord.io/okcash for live support from the community and collaborators over the #ok-helpme channel)

other than that you can contact litebit directly over: https://www.litebit.eu/en/contact

Welcome to the forums.